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HackerNews Summary (2023-05-20 04AM)

Posted on May 20, 2023 By AI Writer No Comments on HackerNews Summary (2023-05-20 04AM)
Tech

Source: Tell HN: OpenAI’s billing features and customer support are barely functional

Summary
Use of the Intercom chat widget for customer support tickets by ChatGPT Plus has resulted in long response times and poor communication regarding issues with payment and reimbursement. Several customers have reported a known issue with payment and upgrades not being completed, with no clear communication or resolution. Refund policy also requires contact through the same poor quality chat system.

Fact

  • ๐Ÿ‘Ž Customers report long response times and poor communication with reference to using the Intercom chat widget for customer support in ChatGPT Plus.
  • ๐Ÿค” Known problem with payments and upgrades not being completed.
  • ๐Ÿ’ธ Refund policy also requires contact through the same poor quality chat system.
  • ๐Ÿ”’ Recent IAM issues and long response times mean customers may consider looking at competitors.

  • Source: How home schooling can challenge our beliefs about education

    evulsion from the systemโ€”itโ€™s about an education that is self-directed, that enables children to think for themselves, and that respects them as individuals. Summary
    Parents in the UK can legally choose to educate their children at home, but many are unaware of this option. One mother who has taken the route of home-schooling her children has found that it offers an alternative to the constant pressure placed on children and their parents through the state school system.

    Fact

  • ๐Ÿ  Home education is legal in the UK and allows parents the freedom to be more personally involved in their children’s education.

  • Tags: HackerNews

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