Microsoft is to pay $20m for violating the Children’s Online Privacy Protection Act (COPPA). It collected underage users’ data and kept it without parental consent. The infringement was reportedly due to a technical glitch which prompted data retention. In addition to the fine, Microsoft is required to change its underage users’ account creation process, delete personal info of uncompleted account creation and establish personal information deletion system, and notify video game publishers regarding personal information sharing that is of a child.
💰 Microsoft will pay $20m fine for violating COPPA
💻 Underage Xbox users’ data retained without parental consent
🔍 Technical glitch caused data retention
🔒 Microsoft to establish a personal information deletion system for kids
👨👧 Video game publishers’ notification if personal information pertains to the child